Returns

Made to order

Every item we sell is printed, embroidered or engraved to order after you buy. Because of that, we can't accept returns or exchanges for change of mind or the wrong size or color. Check the size chart before you order. On personalized items we also can't change a spelling or year you approved at checkout, which is why the form asks you to confirm it.

If it arrives damaged or misprinted

We replace it. That means the item is damaged, defective, arrives with the wrong item, or doesn't match what you ordered. Write us through our contact page within 30 days of delivery with:

• Your order email and, if you have it, the order number.
• A clear photo of the problem.

We'll send a replacement at no charge. You usually don't need to send the original back.

Spotted a mistake right after ordering?

Write us right away. If your item hasn't gone into production, we may be able to fix it. Once it's made, we can't change it.

Your rights

Nothing on this page limits any right you have under the law where you live.

Third Shift Dad is a brand of Hive Asset Group, LLC.